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Our customers recommend it4.7/5 on 417 reviews
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  • Our hotel in Vigneux de Bretagne with swimming pool

The reviews
of our customers

Indice de
Satisfaction client
93 %
From Seth, the 19/01/2025
Business - 30-39 years - Date of stay : 17/01/2025

Excellent Staff members !


Hotelier's responseHotelier's response :

Bonjour Monsieur Seth,

De la part de toute l'équipe du Brit Hôtel, nous vous remercions pour votre retour suite à votre séjour passé au sein de notre établissement où vous avez pu apprécier l'accueil, l'ambiance convivial de notre équipe.

Nous serons ravis de vous accueillir de nouveau lors d'un prochain séjour,

Nous vous souhaitons une excellente semaine et recevez de notre part tous nos meilleurs voeux pour la nouvelle année 2025,

Bien cordialement,

Nadia

100 %
the 17/01/2025
Business - 50-59 years - Date of stay : 16/01/2025

Chambre "old fashion"


Hotelier's responseHotelier's response :

Bonjour,

Toute notre équipe du Brit Hôtel Nantes Vigneux de Bretagne aura été ravi de vous accueillir pendant votre séjour où nous espérons vous avez pu apprécié l'accueil ainsi que tous nos services. Merci beaucoup pour votre retour où nous sommes désolés de lire que votre chambre ne correspondait peut-être pas à ce que vous attendiez : nous avons une grande majorité de nos chambres qui ont été entièrement rénovées présentant ainsi une décoration contemporaine et épurée . Nous ne désespérons pas que la continuité se fasse pour apporter ainsi un service irréprochable à tous nos hôtes et une totale satisfaction de leur chambre.

Nous espérons avoir le plaisir de vous accueillir de nouveau lors d'un futur séjour et découvrir ainsi nos chambres rénovées.

Nous vous souhaitons une agréable semaine et recevez tous nos voeux pour cette nouvelle année 2025,

Bien cordialement,

Nadia

80 %
the 16/12/2024
Business - 30-39 years - Date of stay : 13/12/2024

Room was OK, very cold to go from reception to room.


Hotelier's responseHotelier's response :

Hello mister Tamborrini,

We thank you for your feedback. We are very happy that you found your room very good. regarding the low temperature of your room at reception, we apologize, we know this is very uncomfortable for you. We have taken your dissatisfaction into account and will do our best in the future to resolve this temperature problem.
As well as for the very weak internet connection, we apologize for this and will do our best to reduce this problem.

Hoping to see you again, looking forward to your next stay at our establishment.

Kind regards,

Angela

80 %
the 31/10/2024
couple - 70-79 years - Date of stay : 29/10/2024

We had a good stay. The restaurant food and service were very good. The hotel was convenient for our journey. But the rooms and hallways are very old, the carpets stained. The hotel needs to be refreshed.


Hotelier's responseHotelier's response :

Hello Madam and Mr. Raper,

We would like to thank you for choosing our establishment to stay, and thank you for sharing your experience. We are all committed to welcoming our customers warmly and being attentive to your well-being. We are delighted that you enjoyed our restaurant where the cooked dishes are a discovery for the taste buds.
We are sorry that our establishment has given you a not very positive image: we have a large majority of rooms which have been renovated, and the year 2025 will finally be the culmination of a project close to our hearts where our customers will be able to discover a new face of our hotel.
We hope to have the pleasure of welcoming you again during a future trip to our beautiful region.

We wish you a very good weekend,

Kind regards,

Nadia

80 %
the 03/09/2024
Group - 70-79 years - Date of stay : 31/08/2024

Very satisfactory and the refurbished rooms are a significant improvement


Hotelier's responseHotelier's response :

Good evening,

We thank you for the comment you wrote to us. We were delighted to welcome your group and are already looking forward to seeing you again next year.
We are happy that you enjoyed your stay with us where you were able to take full advantage of our new renovated rooms.
We wish you a very good weekend and see you next year.

Kind regards,

Nadia

100 %
the 11/08/2024
Group - 50-59 years - Date of stay : 10/08/2024

Very comfortable lots of space good size rooms perfect location for our needs

Food could have been better there was a 10 minute gap between serving the chicken dishes and the fish dishes which was disappointing


Hotelier's responseHotelier's response :

Good evening,

We hope that your return went well and we were delighted to welcome you and to have spent this stay with you.
Thank you very much for your feedback through the review you wrote: we are delighted that you appreciated the comfort of our rooms as well as the relaxation area near the swimming pool.
We are sorry about the delay in sending the dishes where, indeed, a logistical problem was the origin. We sincerely apologize for this.

We hope to have the pleasure of seeing you again next year,

We wish you all a very pleasant week,

best regards,

Nadia

80 %
From John C., the 11/07/2024
Business - 60-69 years - Date of stay : 10/07/2024

A very practical place to stay with all facilities for business or pleasure. In addition the staff are really excellent, happy and helpful at all times.


Hotelier's responseHotelier's response :

Hi Mr Chattaway,

We are so happy to have received your review following your stay at our establishment, we sincerely thank you. We have a team that likes to welcome our guests with friendliness and warmth. Your well-being is at the heart of all our concerns as we like to give our best to you and all our guests.
We are delighted that you enjoyed your room. Really sorry for the slow wifi connection which, it is true, is a little difficult at times, this being beyond our control.

See you soon to have the pleasure of seeing you again,

Best regards,

Nadia

100 %
From Robert M., the 02/07/2024
couple - 30-39 years - Date of stay : 28/06/2024

Satisfaction impeccable


Hotelier's responseHotelier's response :

Bonjour Madame et Monsieur Robert,

Nous sommes heureux si nous avons pu contribuer positivement à votre séjour où vous avez pu apprécié nos différents services : toute notre équipe a cet état d'esprit d'apporter son meilleur pour vous et tous nos clients.
Nous serions ravis de vous revoir lors d'une prochaine réservation afin que vous puissiez profiter de nos prestations.

Nous vous souhaitons une très belle semaine,

A très bientôt,

Bien cordialement,

Nadia

100 %
the 14/05/2024
couple - 50-59 years - Date of stay : 12/05/2024

Un beau week-end en couple


Hotelier's responseHotelier's response :

Bonjour Madame et Monsieur Ribière,

Nous sommes heureux que notre établissement ait pu contribuer à ce que vous ayez passé un très bon week-end, et merci à vous pour nous en avoir fait part au travers de votre commentaire.
Nous avons tous à coeur de vous accueillir chaleureusement, ainsi d'apporter le confort dans votre chambre grâce au travail de notre équipe de chambre. La cohésion d'une équipe qui aime recevoir, et enchanter nos hôtes.

Nous espérons avoir le plaisir de vous accueillir de nouveau pour vous permettre de continuer votre visite de notre belle région,

Très agréable journée à vous,

Cordialement,

Nadia

100 %
From Paul P., the 13/05/2024
Group - 60-69 years - Date of stay : 12/05/2024

Our needs are satisfied and the staff accommodating

80 %
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