The reviews
of our customers
Satisfaction client
couple - 70-79 years - Date of stay : 29/10/2024
We had a good stay. The restaurant food and service were very good. The hotel was convenient for our journey. But the rooms and hallways are very old, the carpets stained. The hotel needs to be refreshed.
Hotelier's response :
Hello Madam and Mr. Raper,
We would like to thank you for choosing our establishment to stay, and thank you for sharing your experience. We are all committed to welcoming our customers warmly and being attentive to your well-being. We are delighted that you enjoyed our restaurant where the cooked dishes are a discovery for the taste buds.
We are sorry that our establishment has given you a not very positive image: we have a large majority of rooms which have been renovated, and the year 2025 will finally be the culmination of a project close to our hearts where our customers will be able to discover a new face of our hotel.
We hope to have the pleasure of welcoming you again during a future trip to our beautiful region.
We wish you a very good weekend,
Kind regards,
Nadia
Group - 70-79 years - Date of stay : 31/08/2024
Very satisfactory and the refurbished rooms are a significant improvement
Hotelier's response :
Good evening,
We thank you for the comment you wrote to us. We were delighted to welcome your group and are already looking forward to seeing you again next year.
We are happy that you enjoyed your stay with us where you were able to take full advantage of our new renovated rooms.
We wish you a very good weekend and see you next year.
Kind regards,
Nadia
Group - 50-59 years - Date of stay : 10/08/2024
Very comfortable lots of space good size rooms perfect location for our needs
Food could have been better there was a 10 minute gap between serving the chicken dishes and the fish dishes which was disappointing
Hotelier's response :
Good evening,
We hope that your return went well and we were delighted to welcome you and to have spent this stay with you.
Thank you very much for your feedback through the review you wrote: we are delighted that you appreciated the comfort of our rooms as well as the relaxation area near the swimming pool.
We are sorry about the delay in sending the dishes where, indeed, a logistical problem was the origin. We sincerely apologize for this.
We hope to have the pleasure of seeing you again next year,
We wish you all a very pleasant week,
best regards,
Nadia
Business - 60-69 years - Date of stay : 10/07/2024
A very practical place to stay with all facilities for business or pleasure. In addition the staff are really excellent, happy and helpful at all times.
Hotelier's response :
Hi Mr Chattaway,
We are so happy to have received your review following your stay at our establishment, we sincerely thank you. We have a team that likes to welcome our guests with friendliness and warmth. Your well-being is at the heart of all our concerns as we like to give our best to you and all our guests.
We are delighted that you enjoyed your room. Really sorry for the slow wifi connection which, it is true, is a little difficult at times, this being beyond our control.
See you soon to have the pleasure of seeing you again,
Best regards,
Nadia
couple - 30-39 years - Date of stay : 28/06/2024
Satisfaction impeccable
Hotelier's response :
Bonjour Madame et Monsieur Robert,
Nous sommes heureux si nous avons pu contribuer positivement à votre séjour où vous avez pu apprécié nos différents services : toute notre équipe a cet état d'esprit d'apporter son meilleur pour vous et tous nos clients.
Nous serions ravis de vous revoir lors d'une prochaine réservation afin que vous puissiez profiter de nos prestations.
Nous vous souhaitons une très belle semaine,
A très bientôt,
Bien cordialement,
Nadia
couple - 50-59 years - Date of stay : 12/05/2024
Un beau week-end en couple
Hotelier's response :
Bonjour Madame et Monsieur Ribière,
Nous sommes heureux que notre établissement ait pu contribuer à ce que vous ayez passé un très bon week-end, et merci à vous pour nous en avoir fait part au travers de votre commentaire.
Nous avons tous à coeur de vous accueillir chaleureusement, ainsi d'apporter le confort dans votre chambre grâce au travail de notre équipe de chambre. La cohésion d'une équipe qui aime recevoir, et enchanter nos hôtes.
Nous espérons avoir le plaisir de vous accueillir de nouveau pour vous permettre de continuer votre visite de notre belle région,
Très agréable journée à vous,
Cordialement,
Nadia
Group - 60-69 years - Date of stay : 12/05/2024
Our needs are satisfied and the staff accommodating
Business - 60-69 years - Date of stay : 05/08/2023
Bon Etablissement , personnel formidable , restauration impéccable
Hotelier's response :
Chère Monsieur Danjou,
Nous vous remercions sincèrement d'avoir pris le temps de laisser une superbe note et un commentaire sur votre expérience dans notre hôtel. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement satisfaisant et que vous avez apprécié l'attitude formidable de notre personnel ainsi que la qualité irréprochable de notre restauration.
Si vos voyages vous ramènent dans notre région, nous serions ravis de vous accueillir à nouveau et de vous offrir une expérience aussi positive que celle que vous avez vécue. Merci d'avoir choisi notre établissement et d'avoir partagé vos impressions encouragées.
Bien cordialement,
Antoine Mordelle.
Family - 40-49 years - Date of stay : 12/07/2023
Good idea to renovate the hotel, but please do NOT let people book a room that is in the middle of a construction plan. Overall the experience was not worth a 3-star hotel, very far from it.
That said, the food at the restaurant was excellent and the staff/director friendly and helping. I just wish we could have been given another room, but I understand that the hotel was fully booked that day.
Hotelier's response :
Cher Monsieur Glemarec,
Merci d'avoir pris le temps de nous faire part de vos commentaires concernant votre récent séjour dans notre hôtel. Nous apprécions votre compréhension des efforts de rénovation et convenons qu'il est important de veiller à ce que les clients ne soient pas incommodés par les travaux de construction.
Nous nous excusons sincèrement pour tout inconvénient que vous avez rencontré en raison des rénovations en cours.
Nous sommes ravis d'apprendre que vous avez apprécié l'excellente cuisine de notre restaurant et que notre personnel et notre directeur ont fourni un service amical et serviable. Vos aimables paroles sont appréciées et nous partagerons vos compliments avec l'équipe.
Nous regrettons de ne pas avoir été en mesure de fournir une autre chambre car l'hôtel était complet ce jour-là. Sachez que votre confort est important pour nous, et nous ferons de notre mieux pour vous assurer un séjour plus agréable si vous choisissez de revenir.
Nous nous ferons une joie de vous accueillir à nouveau au sein de notre établissement,
Bien cordialement,
Antoine Mordelle.
couple - 50-59 years - Date of stay : 24/06/2023
Rooms were dated but clean and comfortable. But overall it was a poor experience
couple - 60-69 years - Date of stay : 19/06/2023
Reasonably comfortable, but probably wouldn’t have booked it, had I known about the refurbishment works being carried out
couple - 30-39 years - Date of stay : 19/06/2023
Disappointed. Hotel was in very bad condition. Exposed wires in the roof. Smell in the room. No food options at night. Generally not a good experience. Don't tend to leave reviews. But this hotel should not be open during this renovation. And we were not told about it in advance.